Terms of Trade | Jopaz

Minimum Order:

We have a minimum order requirement of $200 (exclusive of GST) for all orders. One of the reasons for this is that in most cases we can then keep your freight charges to around 10% (or less) of the order value. Prices are subject to GST (10%).

Shipping:

Orders are generally shipped via Border Express which provides for tracking and signature on delivery. Being located in Perth, Border Express provide us with back-load rates to most areas in Australia which means we can keep the freight charges at a relatively low level. The freight charge on any delivery is comprised of a fixed Base Consignment Fee plus a per kg rate to your destination.  The “per kg” rate is applied to the cubic weight / size of the goods.

Shipping is not automatically calculated in the shopping cart.  We will manually calculate this charge utilising the best rates available for delivery to your area.  Please do not hesitate to contact us to enquire about freight charges to your area, or for us to provide a freight quote before proceeding with an order.

Payment:

We accept payment via Direct Bank Deposit (EFT), Visa or MasterCard (no surcharge applies), or Cheque.

There is not a payment portal on our website when an order is submitted. For new customers and those not on account, a Pro-Forma invoice will be sent to you via email. Following receipt of payment, your order will be promptly dispatched.

For customers on account (subject to approval), your order will be dispatched with an accompanying invoice providing 30 day trading terms. If there is any delay in fulfilling your order for goods not yet in stock, we will be in contact with you.

All goods remain the property of Jopaz until payment is received in full. Jopaz reserves the right to refuse supply if our account terms are not met.

Notices:

Jopaz is to be notified of any faulty/damaged goods within 7 days from receipt of delivery for issue of a credit adjustment. Other than our statutory obligations, no warranty applies to the products. Upon establishment of an account, payment terms are strictly 30 days from invoice date unless otherwise arranged. If any payment is not made by the Purchaser to Jopaz on the due date thereof:

  1. The Purchaser shall, without prejudice to Jopaz’s other rights, pay Jopaz a default charge at the rate of 1% per month or part thereof from the due date for payment until the date payment is made.
  2. Jopaz reserves the right, and without prejudice to its other rights, to cancel orders or to suspend deliveries of other Goods until such payment has been made.
  3. All monies owing to Jopaz shall become immediately due and payable and the Purchaser shall indemnify Jopaz against all costs (including any legal costs, or any court, bailiff costs and service fees, or any fees paid to a debt collector) incurred by Jopaz as a result of such default and the action taken by Jopaz in respect of the same.

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